Returns & Exchanges
At Wyld Sage Wares, we endeavor to ensure that your journey through our mystical emporium is nothing short of enchanting. Should your quest lead you to seek a return or exchange, we stand ready to assist you on your path.
Returns:
Should you find yourself in possession of an item that fails to spark the magic within, fear not, for our return policy allows for a return within 30 days of receipt.
To initiate the return process, kindly reach out to us via email, casting your message upon the winds of digital communication. Please include your order number and reason for return.
Returns:
Should you find yourself in possession of an item that fails to spark the magic within, fear not, for our return policy allows for a return within 30 days of receipt.
To initiate the return process, kindly reach out to us via email, casting your message upon the winds of digital communication. Please include your order number and reason for return.
The seeker of returns shall bear the responsibility of safely transporting the item back to our enchanted vaults. Shipping costs are to be borne by the customer and shall not be included in the refund amount.
Upon receiving the returned item, our sage artisans shall inspect it with discerning eyes. Should the item be found to be in its original, unaltered state, we shall promptly issue a refund, less the cost of shipping.
Exchanges:
In the unlikely event that your treasure arrives marred by the hands of misfortune, fear not, for our exchange policy stands as a beacon of hope.
Should you encounter a defective or damaged product upon opening your mystical package, we beseech thee to send forth a raven—a digital missive, adorned with a photograph of the afflicted item.
In the unlikely event that your treasure arrives marred by the hands of misfortune, fear not, for our exchange policy stands as a beacon of hope.
Should you encounter a defective or damaged product upon opening your mystical package, we beseech thee to send forth a raven—a digital missive, adorned with a photograph of the afflicted item.
Our council of wizards shall convene, casting spells of discernment upon the evidence presented. If deemed necessary, we shall orchestrate the exchange of your flawed relic for a pristine counterpart, free from the taint of imperfection.
Please note:
- Returned items must be in their original condition, accompanied by all accompanying enchantments and accoutrements.
- Refunds shall be processed using the same payment method utilized for the original purchase.
- Custom or personalized items are exempt from our return policy, as they are imbued with the essence of your unique journey.
At Wyld Sage Wares, we pledge to walk beside you on your quest for magic and wonder. Should you require further guidance or assistance regarding our return policy, do not hesitate to summon us with the flicker of an email. Until then, may your adventures be filled with light and laughter, and may the magic of the Wyld guide your steps.